Privacy Policy

Data Controller

fvcdebordment B.V. is the data controller responsible for your personal data. You can contact us at:

Data Collection

The data we collect includes personal information that you provide to us directly and information that we collect automatically when you use our services. This may include:

• Contact Information: Name, email address, phone number, company name, and postal address
• Account Information: Username, password, and account preferences when you create an account
• Usage Data: Information about how you use our developer tools and services
• Technical Data: IP address, browser type, device information, and operating system
• Communication Data: Records of your communications with us, including support requests
• Marketing Data: Your preferences for receiving marketing communications

How We Use Your Information

We explain how we use your information for various purposes based on legal grounds under GDPR. The use of your data includes:

• Service Provision: To provide, maintain, and improve our developer tools and services
• Customer Support: To respond to your inquiries and provide technical support
• Account Management: To create and manage your user account and preferences
• Communication: To send you service-related notifications and updates
• Legal Compliance: To comply with applicable laws and regulations
• Security: To protect our services and users from fraud and security threats
• Analytics: To analyze usage patterns and improve our services (with your consent)
• Marketing: To send promotional materials (only with your explicit consent)

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of our services
• Legitimate Interests: For business operations, security, and service improvement
• Consent: For marketing communications and non-essential cookies
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy. Our retention periods are:

• Account Data: Until account deletion or 3 years after last activity
• Support Communications: 5 years for quality assurance and legal compliance
• Marketing Data: Until you withdraw consent or 2 years of inactivity
• Legal Documents: As required by Dutch and EU law (typically 7 years)
• Website Analytics: 26 months (Google Analytics default)

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (right to be forgotten)
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing based on consent

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

International Data Transfers

As a company based in the Netherlands, we primarily process data within the European Union. When we transfer data outside the EU, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Certification schemes and codes of conduct

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection
• Incident response procedures

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie usage, please see our Cookie Policy.

Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may also send you a direct notification.

Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us using the following contact information: